TERMS & CONDITIONS OF MEMBERSHIP
All Urban Warriors Academy® members (“Members”), guests, and those periodically visiting (together “you”) must comply with these Rules. These Rules are incorporated into a Member’s Contract with us, and compliance with these Rules is important both to maintain the standards at our gym and to enable Members to get full enjoyment from their Membership.
Any person who does not comply with these Rules may be ejected from, or denied access to certain classes or the facility as a whole, or may have their Membership terminated by Urban Warriors Academy® if the non-compliance is serious.
New members with existing medical conditions are advised to consult a doctor before attending and training in any classes offered by the Urban Warriors Academy® as physical exercise could aggravate some medical problems. Before participating in the class, the member must inform his/her instructor of any existing sickness, medical problems or injuries and will also do so if any of these are experienced before, during and right after the session.
A Membership Card will be issued to each Member when they join us.
Each Member must have his/her card scanned for security and verification on each visit to a Club before proceeding into the Club. Any Member attending a Club without a valid Membership Card may be asked for proof of identification.
A Member must not lend his Membership Card to anyone else as Membership is personal and covers only the Member’s use of a Club.
**Prices subject to change**
Membership and Insurance Fees
After your initial free trial class, the membership application process must be completed before you can start attending any more classes or using the facilities. Your first membership payment includes a sign up fee of £20 (payable again annually on renewal) , plus any fees for your chosen payment plan. These fees are not refundable outside of the statutory 7 day ‘cooling-off period’ or if a class is attended. Membership can also be set up and purchased online.
Membership is not complete until Urban Warriors Academy® receive your completed membership and fees in full. No classes other than free trial can be attended until membership is complete.
Paying by Direct Debit, or, monthly automatic charge to a debit / credit card is a condition of membership. Failure to fulfill this requirement will mean that the Member is refused entry to the lessons, until the amount is received in full.
PLEASE NOTE THAT OUR MEMBERSHIPS WORK ON A MONTHLY ROLLING BASIS. THE MONTHLY AUTOMATIC CHARGE WILL BE TAKEN AUTOMATICALLY UNLESS WE RECEIVE WRITTEN NOTICE (email us on firstname.lastname@example.org) OF YOUR INTENTION TO QUIT YOUR MEMBERSHIP.
Urban Warriors Academy® has the absolute right to refuse an application for membership or cancel a membership at any time.
FREEZING/CANCELLATION OF MEMBERSHIP
Cancellation of membership
All monthly membership plans are on a monthly rolling contract. You may cancel your membership with at least one month’s written notice. Please Note: If you wish to re-join Urban Warriors Academy® _ you will need to pay your £20 sign-up fee again.
PLEASE NOTE THAT OUR MEMBERSHIPS WORK ON A MONTHLY ROLLING BASIS. THE MONTHLY AUTOMATIC CHARGE WILL BE TAKEN AUTOMATICALLY UNLESS WE RECEIVE ONE MONTH’S WRITTEN NOTICE (email us on email@example.com) OF YOUR INTENTION TO QUIT YOUR MEMBERSHIP.
Members can request for their membership to be frozen (put on hold) for short periods of absence (due to vacation, illness, injury etc). The gym is happy to do this. Monthly membership payments will be frozen from the start date until the end date of the freeze period. NOTE: MEMBERS CANNOT FREEZE MEMBERSHIPS INDEFINITELY. MEMBERS ARE REQUIRED TO INDICATE AN END DATE TO THE FREEZE PERIOD, AFTER WHICH AUTOMATIC MONTHLY PAYMENTS WILL RE-START, UNLESS OTHERWISE NOTIFED.
Cancellation/Termination of Membership by Urban Warriors Academy®
We may terminate a Membership immediately, without compensation and without prior written notice in the event that the member fails to abide by this terms and conditions, or if the student has not paid their training fees within 21 days of the due date.
PHOTOGRAPHIC & VIDEO CONSENT
From time to time we may take photographs or video footage of the classes for use on promotional material or the Urban Warriors Academy® website. Any photographs or video footage taken of the classes will only be used by Urban Warriors Academy® and will not be shared with any third party.
All members are required to wear appropriate training gear. Failure to have protective gear may result in being excluded from certain activities during class due to safety. Please ask your coach for advice on training gear needed if unsure.
In the interest of hygiene all members are required to bring their own gloves.
Please check our website for kit packages for your chosen discipline or ask a member of staff.
BOOKING CLASSES & SIGNING IN
All members must book onto classes using the online booking system to ensure there are enough places available. Just turning up may result in disappointment. Also, if a class is cancelled or in the event of any other unforseen circumstances, we are able to contact all members that are booked in. No wasted journeys.
All members must sign in at the front desk upon arrival.
Members that are unable to attend their class must cancel their place through the booking system in order to allow other members the opportunity book in.
Class timetables and instructors are subject to change from time to time.
When a member brings a guest (free trial) into the club, the member will be fully liable and responsible for the actions and behaviour of that guest. All guests must book in for a free trial prior to attending the class.
All members are suggested to bring a small towel and extra t-shirt to all classes. Showers are available before class if you arrive in need. Please respect your training partners – change your t-shirt and wipe yourself down if you are soaked with sweat.
No watches, rings, necklaces, bracelets or any jewellery is to be worn during class. This is to prevent injury to yourself and your training partner and damages your jewellery.
You will not under any circumstances abuse the facilities, staff or equipment of our club. You will pay for any damages incurred.
Any members found to be bullying, intimidating or generally having a bad attitude towards other members or instructors will not be tolerated.
Smoking is prohibited in any area of the club including the use of e-cigarettes or similar devices.
Only one individual is permitted in a shower cubicle at any one time (with the exception of a parent or guardian who may take his/her own child aged up to 8 years into a shower cubicle with him/her).
Complaints should be communicated privately to a member of the management, or in writing through the suggestion/comments boxes provided in the Club’s Reception, or, by post to the Club’s Manager.
Lockers are made available subject to availability. You must lock it both for security reasons, and to show other people that the locker is occupied. Urban Warriors Academy® does not undertake that use of a locker will guarantee that no theft of or damage to your property will occur. We will not accept any liability in relation to locker thefts unless they result from our negligence. You should check that your household contents or other insurance policy protects you against any risk of theft.
Lockers may only be used for the purposes of keeping gym kit, toiletries, and the clothing that you were wearing when you came to the Club. The keeping of any other items in the Club’s lockers is prohibited. If Urban Warriors Academy® has reasonable grounds to suspect that a locker is being used in breach of this Rule, Urban Warriors Academy® reserves the right to open the locker in question (by force if necessary) and remove any offending items and inform the relevant authorities where appropriate.
Lockers are available for use only while you are on a Club’s premises. Use of a locker while not on Club premises is prohibited. If you leave your belongings overnight in a locker (other than in any designated private locker), Urban Warriors Academy® reserves the right to open the locker (by force if necessary) and remove your belongings.
Your belongings, so removed, will be available for collection from the relevant Club’s Reception for a period of thirty (30) days, upon payment of the prevailing holding charge. If you do not collect your belongings within thirty (30) days, your belongings may be donated to charity.
Available lockers and locker keys remain the property of a Club and locker keys must not be taken from the Club’s premises at any time.
HEALTH & SAFETY
You must use the main entrance when entering or leaving the Club.
Fire exits, which are clearly marked, are there in the interests of safety and you must not interfere with fire doors for any reason.
You must read the health & safety notices posted outside any equipment or facility rooms and comply with their recommendations.
You must comply with any reasonable requests made by the members of staff in relation to matters of health and safety.
Classes may be cancelled by the club at short notice due to instructor sickness or other unforeseen circumstances. Members are able to attend an extra class during the same month to make up for this cancelled class.
Members that are unable to attend their class must cancel their place through the booking system, no later than 3 hours before the start of the reservation in order to avoid payment and in order to allow other members the opportunity book in.
Make up classes are only permitted for classes cancelled by the gym. No provision can be made if the member does not make use of classes offered. Classes missed cannot be accumulated for later use. Urban Warriors Academy® operates a strict no refund policy on any monies paid.
Personal Training/Private Lessons
If you cancel more than 48 hours beforehand, there will be no charge.
If you cancel less than 48 hours beforehand, 50% will be charged.
If you cancel on the same day as your lesson, 100% will be charged.
By completing membership with Urban Warriors Academy® you thereby agree to the above mentioned terms & conditions. For further details and explanations please contact our gym directly. The terms and conditions outlined in the above sections may vary from time to time. Please check with our website for updates.